Обязанности арендатора и арендодателя по обслуживанию недвижимости в Дубае

Dubai tenancy law places a general duty on the landlord to maintain the property and repair defects affecting intended use unless the parties agree otherwise. The contract often allocates routine or minor items, but wording and facts matter. Tenants should report defects promptly, prevent avoidable damage and provide reasonable access; landlords should respond, document decisions and avoid allowing urgent problems to worsen.

How tenant and landlord maintenance responsibilities in Dubai works

A monetary threshold in an addendum does not answer every repair question. Cause, urgency, legal duty, building responsibility, warranty, misuse and the precise contract wording should be considered together.

1. Read the contract allocation

Identify maintenance, minor repairs, emergency access, approval, contractor and reimbursement clauses without assuming they override mandatory legal obligations.

2. Document the problem promptly

Send the location, symptoms, date, photographs or video and safety or damage risk through a traceable channel.

3. Control access and contractors

Agree attendance, identity, supervision, permissions and whether the issue belongs to the landlord, tenant, developer or building management.

4. Record diagnosis and approval

Keep quotations, technical findings, approvals, invoices and evidence of completion, especially where responsibility is disputed.

5. Escalate proportionately

Follow written reminders, emergency procedures and qualified legal or RDC guidance rather than withholding rent or making deductions without advice.

Documents and evidence to prepare

Use the tenancy and addendum, move-in report, dated defect evidence, maintenance requests, access records, quotations, technical reports, approvals, invoices, warranty information and building-management correspondence.

Costs and timing

Responsibility depends on law, contract, cause and building arrangements. Obtain written approval before non-emergency work when reimbursement is expected, and keep emergency expenditure evidence.

Safety, water, electrical and damage-escalation issues require faster action than cosmetic defects. State urgency accurately and preserve each response and access attempt.

Common mistakes to avoid

• Reporting only by unrecorded call.
• Authorising major work without agreement.
• Ignoring a small leak until damage spreads.
• Treating every threshold as conclusive.
• Blocking reasonable repair access.

Urgent health or safety issues and disputed habitability or reimbursement claims warrant qualified advice and appropriate authority escalation.

Continue your Dubai property journey

• Dubai tenant guide
• Dubai Ejari and move-in checklist
• Dubai rental disputes guide
• Dubai landlord guide
• property management in Dubai
• properties for rent in Dubai
• Dubai Rental Index

Frequently asked questions

Dubai tenancy law places a general duty on the landlord to maintain the property and repair defects affecting intended use unless the parties agree otherwise. The contract often allocates routine or minor items, but wording and facts matter. Tenants should report defects promptly, prevent avoidable damage and provide reasonable access; landlords should respond, document decisions and avoid allowing urgent problems to worsen.

Identify maintenance, minor repairs, emergency access, approval, contractor and reimbursement clauses without assuming they override mandatory legal obligations.

Use the tenancy and addendum, move-in report, dated defect evidence, maintenance requests, access records, quotations, technical reports, approvals, invoices, warranty information and building-management correspondence.

Responsibility depends on law, contract, cause and building arrangements. Obtain written approval before non-emergency work when reimbursement is expected, and keep emergency expenditure evidence.

Safety, water, electrical and damage-escalation issues require faster action than cosmetic defects. State urgency accurately and preserve each response and access attempt.

Reporting only by unrecorded call. Urgent health or safety issues and disputed habitability or reimbursement claims warrant qualified advice and appropriate authority escalation.

This guide provides general information, not individual legal, tax, financial or lending advice. Requirements can change and depend on the property, parties, contract and service channel. Confirm current details with the relevant authority and qualified advisers before acting.