Imran Rashid - via Google

I recently purchased a 3-bedroom townhouse through FAM Properties and worked primarily with Usman Sajid (Al Furjan branch). From the first meeting, Usman took the time to understand my budget and requirements and then guided me confidently toward Dubai South with a specific developer as the right fit. We made multiple trips to the developer together, and his communication was outstanding—he consistently picked up my calls, including late-night conversations when decisions were time-sensitive. What truly set the experience apart was the support after I’d signed. A few issues cropped up post-purchase, and rather than stepping back, Usman leaned in. He and his colleague Muhammad Al Tayar (FAM Al Furjan) personally went to the developer’s office to get everything resolved. Muhammad’s persistence and relationship-building with the developer were key to securing an additional sweetener on my behalf—an unexpected and much-appreciated outcome that clearly wasn’t “required” after the sale. Most brokers consider their job done once the agreement is inked. Usman and Muhammad demonstrated the opposite: professionalism, availability, and a genuine commitment to seeing the process through. Their follow-through protected my interests and made the entire journey—from shortlisting to post-sale fixes—feel supported and transparent. If you’re looking for a team that is responsive, proactive, and client-first, I highly recommend Usman Sajid and Muhammad Al Tayar at FAM Properties (Al Furjan). Their service went well beyond expectations, and I wouldn’t hesitate to work with them again.