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4.5 from 15 client reviews

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Newest 12 of 15
I had an extremely disappointing experience with fäm Properties, specifically while dealing with the agent, Kymbat Ziyanova. During the initial viewing, we noticed that the property’s access cards were not working due to a malfunction with the door access panel. I specifically asked the agent to make sure this issue was resolved before my move-in date. On the day of the move-in, I contacted her to collect the keys and complete the property handover. Instead of meeting me at the property, she asked me to meet her in another building nearby simply to sign the handover document. After signing, I went to the apartment with all my belongings, only to discover that the keys provided did not open the property either. The building security team genuinely tried to help me gain access and resolve the issue, but unfortunately, despite their efforts, they were unable to do so. I tried calling the agent several times but received no response. I also sent messages explaining that I was unable to enter the apartment, which were read but left unanswered. Attempts to contact the property management team were also unsuccessful. I was effectively left outside the property on my move-in day with all my belongings and no way to access the apartment. What makes the situation even more frustrating is that the malfunction with the door access panel had already been identified during the viewing and specifically raised before the move-in date. The complete lack of responsibility, communication, follow-up, and empathy was unacceptable. After living in Dubai for years and dealing with different real estate companies and agents, this has been by far one of the worst property handover experiences I have had.
I had an extremely disappointing experience with fäm Properties, specifically while dealing with the agent, Kymbat Ziyanova. During the initial viewing, we noticed that the property’s access cards were not working due to a malfunction with the door access panel. I specifically asked the agent to make sure this issue was resolved before my move-in date. On the day of the move-in, I contacted her to collect the keys and complete the property handover. Instead of meeting me at the property, she asked me to meet her in another building nearby simply to sign the handover document. After signing, I went to the apartment with all my belongings, only to discover that the keys provided did not open the property either. The building security team genuinely tried to help me gain access and resolve the issue, but unfortunately, despite their efforts, they were unable to do so. I tried calling the agent several times but received no response. I also sent messages explaining that I was unable to enter the apartment, which were read but left unanswered. Attempts to contact the property management team were also unsuccessful. I was effectively left outside the property on my move-in day with all my belongings and no way to access the apartment. What makes the situation even more frustrating is that the malfunction with the door access panel had already been identified during the viewing and specifically raised before the move-in date. The complete lack of responsibility, communication, follow-up, and empathy was unacceptable. After living in Dubai for years and dealing with different real estate companies and agents, this has been by far one of the worst property handover experiences I have had.
I would like to share my experiencd with Kymbat Ziyanova, she was very professional and proactive, Ziyanova was able to get good offer for my appartmnt while market was dropping, i really recommend Ziyanova whathever you want to buy, sell or rent, she will give you a 5 stars service. Thanks and really appreciate your good job
(Translated by Google) We are very grateful to Khaled and Kymbat for their professionalism and support in our transaction. Everything went quickly and efficiently. We highly recommend Khaled and Kymbat. (Original) ¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿ ¿¿ ¿¿ ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿. ¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿¿¿¿¿¿¿¿. ¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿
I couldnt have asked for a better agent than Kymbat. She was incredibly honest, transparent, and supportive throughout the entire process.
Kim was always in touch, helped at every stage and was on top! She completed two studios in a short period of time. I recommend! Thank you!
Wow wow wow Kym ! What an incredible agent. She really goes out of her way to help sort out any little issues to help make getting a property easy. A lot of agents just care about their commission and she is the opposite. You can count on her for a professional, personal, honest and great experience. She will advise you like it was her own investment. Highly recommend ¿¿
(Translated by Google) I thank Kymbat for her work. Thanks to her, I rented out my apartment in Dubai very profitably. While in Russia, I am absolutely calm - since she resolves all issues, regarding payment and other issues. A very competent employee who is in touch 24/7, a true professional in her field and a reliable partner.¿¿ (Original) ¿¿¿¿¿¿¿¿¿ Kymbat ¿¿ ¿¿ ¿¿¿¿¿¿ . ¿¿¿¿¿¿¿¿¿ ¿¿ ¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿ . ¿¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ - ¿¿¿ ¿¿¿ ¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿ , ¿¿ ¿¿¿¿¿¿ , ¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ . ¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿ , ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿ 24/7 , ¿¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿ ¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ .¿¿
Kymbat was an absolute pleasure to work with. She was professional, responsive, and found great tenants quickly. The whole process was smooth and stress-free. Highly recommend her to anyone looking to rent out their property!
Cant thank Ms. Kymbat Ziyanova enough! From start to finish, Kymbat made the whole process smooth and was incredibly professional, attentive and patient. Given my natural anxiety, she was always making time to answer my questions and address any concerns I had. All in all, excellent experience.
Ziyanova Kymbat property advisor consistently demonstrates professionalism and excellent knowledge of the property market.She maintains strong client relationships and effectively manages all tasks with attention to detail and efficiency
(Translated by Google) Good afternoon, I would like to thank Ziyanova Kymbat for her professional work and help in renting out an apartment in Dubai, the work was done efficiently and on time, you can definitely rely on this person, I recommend her to everyone ¿¿ (Original) ¿¿¿¿¿¿ ¿¿¿¿, ¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿ ¿¿¿¿¿¿ ¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿ ¿¿¿¿¿ , ¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿ ¿ ¿ ¿¿¿¿ , ¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿, ¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿
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