Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the famproperties.com website (“Website”), “fam Properties” mobile application (“Mobile Application”), and any of their related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and F A M REAL ESTATE BROKER L.L.C (doing business as “fäm Properties”, “we”, “us” or “our”). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Collection of Personal Information

You can access and use the Services without telling us who you are. If, however, you wish to use certain features, you may be asked to provide Personal Information.

When required, this information may include:

  • Account details (such as user name, unique user ID, password, etc.)
  • Contact information (such as email address, phone number, etc.)
  • Basic personal information (such as name, country of residence, etc.)

Use and Processing of Collected Information

We may use the information we collect for purposes such as:

  • Send product and service updates
  • Respond to inquiries and offer support
  • Improve user experience
  • Run and operate the Services

Managing Information

You are able to delete certain Personal Information we have about you. Deleted data may remain in our records as required to comply with obligations or legal requirements.

Disclosure of Information

We may share information with trusted service providers when necessary to provide Services or comply with the law. We do not authorize Service Providers to use or disclose your information for marketing purposes.

Retention of Information

We will retain and use your Personal Information as long as your account remains active or as required by law. After the retention period, Personal Information will be deleted.

Cookies

Our Services use cookies to enhance your online experience. You can accept or decline cookies via your browser settings.

Data Analytics

We may use third-party analytics tools to monitor performance and improve our Services, but we do not collect personally identifiable information for analytics.

Privacy of Children

We do not knowingly collect Personal Information from children under 18. Parents and guardians should monitor their children’s internet usage.

Do Not Track Signals

The Services are not currently configured to respond to Do Not Track signals. However, we limit the use and collection of Personal Information as described.

Social Media Features

Our Services may include social media features (e.g., Facebook, Twitter buttons). Your interactions with these features are governed by the respective providers' policies.

Email Marketing

We may send newsletters or marketing emails, which you can opt out of anytime. Essential transactional emails will continue to be sent.

Links to Other Resources

The Services may contain links to other websites. We are not responsible for the privacy practices of external resources.

Information Security

We implement safeguards to protect Personal Information. However, no method of transmission is 100% secure.

Data Breach

In case of a data breach, we will take appropriate measures, including notifying affected users and relevant authorities when required by law.

Changes and Amendments

We reserve the right to update this Policy at any time. The updated version will be effective immediately upon posting unless otherwise stated.

Acceptance of This Policy

By using our Services, you agree to this Policy. If you do not agree, you are not authorized to use the Services.

Contacting Us

If you have any questions about this Policy or your Personal Information, please contact us at:

info@famproperties.com

This document was last updated on September 20, 2025.